25-04-2002: Nemo-Q Speeds Up Queues with MySQL
Nemo-Q International AB is a leading worldwide provider of
electronic queue management systems. A queue management system helps
companies, such as banks and post offices, better manage customers
waiting "in line." Established in 1978, Nemo-Q currently
owns 70 percent of the Scandinavian queue management market, and the
company is currently focusing on global expansion.
In late 2001, Nemo-Q International AB signed a license agreement
with MySQL AB covering the use of the MySQL database within their
entire electronic queuing system. The system consists of the
workstation area behind the counter, the waiting area with display
of called numbers to waiting customers, and the back-office handling
of statistics concerning number of waiting customer and other data.
Also, statistics may be analyzed on a local and regional scale using
MySQL.
"With the MySQL database, our customers have received a tool
to meet the increased demand for better service and efficiency.
Quality analysis is now presented with incredible speed. For this
reason, we have chosen to deliver MySQL database as a standard with
all of our queue information and statistical systems," says
Nemo-Q marketing manager, Mats Urwader.
Nemo-Q company technicians, having successfully used the MySQL
database in parts of company operations, suggested to management
that MySQL should be used throughout the entire chain, facilitating
and speeding up the handling of data. This solution is currently
being tested and evaluated at customer facilities in Spain and
Greece.
(Bron: http://www.mysql.com)
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